At Trin’s Trends Boutique, we take pride in creating custom apparel and personalized products made specifically for each customer. Please review our return policy below.

Custom Orders

All custom orders are made to your requested design, size, color, wording, or specifications. Because these items are personalized, custom orders are non-refundable and non-returnable.

If We Make a Mistake

Your satisfaction matters to us. If there is an error caused by our team, such as:

• Incorrect item received

• Wrong size sent from our confirmed order details

• Printing or design mistake made during production

• Damaged item caused before delivery

We will review the issue and work with you to correct it through a replacement, repair, or suitable solution.

To Report an Issue

Please contact us within 3 days of receiving your order.

Include:

• Full name

• Order number

• Clear photos of the item

• Description of the issue

Contact Information

Phone: 618-741-0598
Email: trinstrendsboutique@gmail.com

Non-Returnable Items

The following items are not eligible for returns or refunds:

• Custom apparel

• Personalized products

• Sale items

• Gift cards

• Items damaged after delivery due to misuse or normal wear

Order Cancellations

Orders may only be canceled before production begins. Once work has started, the order cannot be canceled.

Shipping Delays

We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.

Thank you for supporting Trin’s Trends Boutique. We appreciate your trust and the opportunity to create something special for you.